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Managed WordPress

WordPress Website Support and Maintenance Packages

Our WordPress maintenance plans provide full transparency into updates, uptime, backups, traffic, performance, and our 24/7 WordPress support service.

WordPress Monthly Website Support Packages

Long gone are the days of “Set it and Forget it.” The Internet is no longer a static place. Having a WordPress website means maintenance. At the very least, you’ll need to be sure your site is secure, is being backed up, and your software is up to date.

Let us take the business of maintaining your site out of your hands. Never worry about if your plugins are up to date. Never worry about if your website has been backed up. Never worry that your site will be hacked.

Let us do the heavy lifting while you run your business!

WordPress Support and Maintenance

What’s Included in Our Maintenance Plans

WordPress Updates

Each time WordPress rolls out an update, we will port your website seamlessly to the latest version of WordPress.

Theme & Plugin Updates

We updated the free and paid WordPress plugins and themes on your website to the latest version. 

Files Backup

We take timely backups of all your files, media, plugins, and themes, in case of Armageddon, your content can be recovered. 

Database Backup

We’ll take regular backups of your database, so in case there are any rollbacks, you’ll have the latest version of your data.

Database Optimization

Along with taking up backups, we regularly optimize your database, by getting rid of any unused data, images and spam comments.

Malware Scan

As part of your WordPress website maintenance, we run a complete malware scan, identifying security breaches to prevent imminent attacks

Monthly Assistance Call

We’ll be there to guide you every step of the way. A dedicated Client Service Manager will be assigned to you. He/she will team up with a WordPress expert to consult you on any changes needed on your website.

Up-time Monitoring

Worried your site might be inaccessible to your users, and you might not even know of it? Hosting controls your site’s up-time, and might be responsible for the reverse. And in case any problem creeps up we’ll notify you ASAP!

Google Analytics Setup

Stay a step ahead by analyzing your website’s viewers. If you do not have analytics setup for your website, our WordPress maintenance plan includes setting up basic Google analytics with page view reports for you.

Mail/Skype Support

In case you’re facing any issues, you can quickly drop us a mail and we’ll be there to assist you. If you’re comfortable, we can get on a Skype call as well!

Staging Site Creation

Staging sites are a great way to test any new additions to your website, like a change in your theme or the addition of a custom plugin.

Security Fix-up

We’ll perform a starter security check once you begin a maintenance plan. This check will help us identify and fix basic security issues.

Our Popular Plans & Pricing

Standard

$ 99 /Per Month
  • Monthly Backups
  • WordPress Core Updates
  • Email, Chat & Phone Support
  • Monthly Reporting
  • Monthly Security Checks
  • Plugins Auto Updates
  • Up-time Monitor
  • 9-5 Crash Protection
  • Weekly Performance Monitoring
  • 30 day Satisfaction Guarantee

Premium

$ 149 /Per Month
  • Daily Backups
  • WordPress Core Updates
  • Email, Chat & Phone Support
  • Monthly Reporting
  • Daily Security Checks
  • Plugins Manual Updates
  • Up-time Monitor
  • Maint. Tickets

    A ticket is up to 1 hour of work time if something were to happen not directly caused by us. This can include a site crash fix, malware cleanup, or any other situations that may cause your site to crash or not function correctly.

  • Malware Removal

    If we detect or find malware on your website, we will work instantly to remove it from your site.

  • 24/7 Crash Protection

    If a site crash is detected or we are notified, we will get to work on fixing the issue immediately without you needing to notify us.

  • Daily Performance Monitoring
  • Google Search Console Config.
  • 1 Small Job

    A small job is something that typically takes 15 minutes or less such as a text change, color change, logo swap, address change, or anything similar.

  • Unlimited Support Tasks
  • 30 day Satisfaction Guarantee

Ecommerce

$ 299 /Per Month
  • Daily Backups
  • WooCommerce Support
  • WordPress Core Updates
  • Email, Chat & Phone Support
  • Monthly Reporting
  • Daily Security Checks
  • Plugins Manual Updates
  • Up-time Monitor
  • Maint. Tickets

    A ticket is up to 1 hour of work time if something were to happen not directly caused by us. This can include a site crash fix, malware cleanup, or any other situations that may cause your site to crash or not function correctly.

  • Malware Removal

    If we detect or find malware on your website, we will work instantly to remove it from your site.

  • 24/7 Crash Protection

    If a site crash is detected or we are notified, we will get to work on fixing the issue immediately without you needing to notify us

  • Daily Performance Monitoring
  • Google Search Console Config.
  • Google Analytics Config.
  • Broken Link Repair

    We will monitor your site for any broken links that may occur. We will correct the broken link or redirect it with a proper 301 redirect.

  • 3 Small Jobs

    A small job is something that typically takes 15 minutes or less such as a text change, color change, logo swap, address change, or anything similar.

  • Publishing Jobs

    We will publish 1 thing each month if needed such as a blog post or news. No design is included in this so you must provide any image and/or text exactly the way you want it posted.

  • Unlimited Support Tasks
  • 30 day Satisfaction Guarantee

Frequently asked questions

We have a team of U.S. based WordPress experts that can handle almost any request, up to 30 minutes. This includes adding content, installing plugins or themes, adjusting CSS, HTML, and Javascript, and more. We ask that you submit one request at a time so we can complete it as quickly as possible, usually within a couple of hours. We have a team of developers working 24/7. We find that our clients are fair and reasonable and enjoy working with us.

Each plan is designed to support 1 website. But, we can definitely help you with additional websites, just sign-up for additional packages and we will be happy to assist you with them.

 

Our plans are flexible. You can upgrade/downgrade or even cancel at any time in order to meet your current needs. Just email us at and let us know which plan you’d like to change to.

 

If something should happen to your website and you need us to restore it from a previous backup, just email us. We provide daily backups and keep them for up to 90 days, so you’ll always have the most recent copy of your site available to restore.

 

Unfortunately, we don’t offer white labeling as a service. We enjoy working directly with small-business owners and entrepreneurs. However, we have a great affiliate program that you can join.

Yes, we accommodate single jobs as well.  Click here to purchase a single support task for only $69.  Once you submit payment we will ask you for your WordPress website and web hosting login info.  Afterwards you can send us an email describing your request and we will work to resolve the issue for you.

 

Yes we do provides custom website designs and we’d be happy to work with you. Check out OUR WordPress DESIGN SERVICES

Each month you’ll receive a detailed maintenance report that includes details about stored backups, updates that were completed, optimizations that were completed, analytics data, and security scans.

Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.

SEO or search engine optimisation is all about making sure your website gets found when people use search engines (Google, Bing, Yahoo). By optimising your website for search engines you can target certain niches, keywords and search terms to bring relevant customers to your site.

Take a look at our “Top 5 SEO quick wins” blog post for more on SEO and some quick and easy ways to give your website an SEO boost.

Still have unanswered questions? Get in touch