Long gone are the days of “Set it and Forget it.” The Internet is no longer a static place. Having a WordPress website means maintenance. At the very least, you’ll need to be sure your site is secure, is being backed up, and your software is up to date.
Let us take the business of maintaining your site out of your hands. Never worry about if your plugins are up to date. Never worry about if your website has been backed up. Never worry that your site will be hacked.
Let us do the heavy lifting while you run your business!
Each time WordPress rolls out an update, we will port your website seamlessly to the latest version of WordPress.
We updated the free and paid WordPress plugins and themes on your website to the latest version.
We take timely backups of all your files, media, plugins, and themes, in case of Armageddon, your content can be recovered.
We’ll take regular backups of your database, so in case there are any rollbacks, you’ll have the latest version of your data.
Along with taking up backups, we regularly optimize your database, by getting rid of any unused data, images and spam comments.
As part of your WordPress website maintenance, we run a complete malware scan, identifying security breaches to prevent imminent attacks
We’ll be there to guide you every step of the way. A dedicated Client Service Manager will be assigned to you. He/she will team up with a WordPress expert to consult you on any changes needed on your website.
Worried your site might be inaccessible to your users, and you might not even know of it? Hosting controls your site’s up-time, and might be responsible for the reverse. And in case any problem creeps up we’ll notify you ASAP!
Stay a step ahead by analyzing your website’s viewers. If you do not have analytics setup for your website, our WordPress maintenance plan includes setting up basic Google analytics with page view reports for you.
In case you’re facing any issues, you can quickly drop us a mail and we’ll be there to assist you. If you’re comfortable, we can get on a Skype call as well!
Staging sites are a great way to test any new additions to your website, like a change in your theme or the addition of a custom plugin.
We’ll perform a starter security check once you begin a maintenance plan. This check will help us identify and fix basic security issues.
A ticket is up to 1 hour of work time if something were to happen not directly caused by us. This can include a site crash fix, malware cleanup, or any other situations that may cause your site to crash or not function correctly.
If we detect or find malware on your website, we will work instantly to remove it from your site.
If a site crash is detected or we are notified, we will get to work on fixing the issue immediately without you needing to notify us.
A small job is something that typically takes 15 minutes or less such as a text change, color change, logo swap, address change, or anything similar.
A ticket is up to 1 hour of work time if something were to happen not directly caused by us. This can include a site crash fix, malware cleanup, or any other situations that may cause your site to crash or not function correctly.
If we detect or find malware on your website, we will work instantly to remove it from your site.
If a site crash is detected or we are notified, we will get to work on fixing the issue immediately without you needing to notify us
We will monitor your site for any broken links that may occur. We will correct the broken link or redirect it with a proper 301 redirect.
A small job is something that typically takes 15 minutes or less such as a text change, color change, logo swap, address change, or anything similar.
We will publish 1 thing each month if needed such as a blog post or news. No design is included in this so you must provide any image and/or text exactly the way you want it posted.
Each plan is designed to support 1 website. But, we can definitely help you with additional websites, just sign-up for additional packages and we will be happy to assist you with them.
Our plans are flexible. You can upgrade/downgrade or even cancel at any time in order to meet your current needs. Just email us at and let us know which plan you’d like to change to.
If something should happen to your website and you need us to restore it from a previous backup, just email us. We provide daily backups and keep them for up to 90 days, so you’ll always have the most recent copy of your site available to restore.
Unfortunately, we don’t offer white labeling as a service. We enjoy working directly with small-business owners and entrepreneurs. However, we have a great affiliate program that you can join.
Yes, we accommodate single jobs as well. Click here to purchase a single support task for only $69. Once you submit payment we will ask you for your WordPress website and web hosting login info. Afterwards you can send us an email describing your request and we will work to resolve the issue for you.
Yes we do provides custom website designs and we’d be happy to work with you. Check out OUR WordPress DESIGN SERVICES
Each month you’ll receive a detailed maintenance report that includes details about stored backups, updates that were completed, optimizations that were completed, analytics data, and security scans.
Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.
SEO or search engine optimisation is all about making sure your website gets found when people use search engines (Google, Bing, Yahoo). By optimising your website for search engines you can target certain niches, keywords and search terms to bring relevant customers to your site.
Take a look at our “Top 5 SEO quick wins” blog post for more on SEO and some quick and easy ways to give your website an SEO boost.
Still have unanswered questions? Get in touch
