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PREMIUM PLAN

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PREMIUM SUPPORT PLAN

From: $149.00 / month

Long gone are the days of “Set it and Forget it.” The Internet is no longer a static place. Having a WordPress website means maintenance. At the very least, you’ll need to be sure your site is secure, is being backed up, and your software is up to date.

 

Let us take the business of maintaining your site out of your hands. Never worry about if your plugins are up to date. Never worry about if your website has been backed up. Never worry that your site will be hacked.

 

Let us do the heavy lifting while you run your business!

What you get:

  • Daily Backups
  • WordPress Core Updates
  • Email, Chat & Phone Support
  • Monthly Reporting
  • Daily Security Checks
  • Plugins Manual Updates
  • Up-time Monitor
  • Maint. Tickets

    A ticket is up to 1 hour of work time if something were to happen not directly caused by us. This can include a site crash fix, malware cleanup, or any other situations that may cause your site to crash or not function correctly.

  • Malware Removal

    If we detect or find malware on your website, we will work instantly to remove it from your site.

  • 24/7 Crash Protection

    If a site crash is detected or we are notified, we will get to work on fixing the issue immediately without you needing to notify us.

  • Daily Performance Monitoring
  • Google Search Console Config.
  • 1 Small Job

    A small job is something that typically takes 15 minutes or less such as a text change, color change, logo swap, address change, or anything similar.

  • Unlimited Support Tasks
  • 30 day Satisfaction Guarantee

Frequently Asked Questions

Overages are billed at the standard rate.

(Seriously, use strong passwords.)

Each month you’ll receive a detailed maintenance report that includes details about stored backups, updates that were completed, optimizations that were completed, analytics data, and security scans.

Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.